How to Choose the Best Pond Contractor: 5 Key Questions You To Ask

Adding a pond to your landscape can completely transform your outdoor space, creating a peaceful and beautiful focal point for your property. Whether you want a koi pond, a water garden, or a simple decorative water feature, choosing the right pond contractor is essential to ensure you get the results you envision.

Before starting your pond project, it’s important to ask your contractor the right questions to make sure you’re getting a professional who can meet your needs. Here are five crucial questions to ask any pond contractor before getting started:

The prospect of investing in a water feature such as a pond or pondless waterfall, or a landscape installation, it’s important you know the right questions to ask so you can get your project done correctly.

Does your contractor have general liability and worker’s compensation insurance?  Are they a NC licensed landscape contractor?  Are they a Certified Aquascape Contractor who undergoes extensive training to build water features?

1. Are You Licensed, Insured, and Certified?

The first and most important thing to verify is whether your pond contractor is fully licensed and insured. This protects you from potential liabilities, ensuring you’re working with a reputable company. Beyond that, you should also check if the contractor holds any certifications specific to pond construction or water feature installation. Certifications from trusted organizations, such as Aquascape or other industry leaders, show a higher level of expertise.

Tip: Don’t forget to research online reviews or ask for client testimonials to ensure the company has a solid reputation for delivering quality work.

2. Can You Show Me Examples of Similar Projects?

Any reliable contractor will be proud to showcase their past projects. By asking for a portfolio of completed ponds, you can get a clear sense of their style, craftsmanship, and creativity. Seeing examples of work that closely aligns with your vision will give you confidence that the contractor understands your goals.

Pro Tip: Ask for before-and-after photos, as well as references from previous clients. This will help you assess how well they execute the vision from start to finish.

Any pond contractor or landscaper should love to show off their work and have plenty of photos for you.  Also, don’t be shy to ask for references.

What’s their design process?  It’s your landscape and your pond?  Ask how they plant to incorporate your preferences into the final design.

Get clarity on a timeline.  Many contractors have long lead times, especially during peak seasons.  Ask about their current availability and project duration.  Always make sure you work with a written contract.

3. What’s Your Pond Design Process?

A professional pond contractor should have a well-defined design and consultation process. Ask how they plan to incorporate your ideas and preferences into the final design. Understanding how they’ll approach your specific site conditions—like soil type, drainage, and existing landscape—will ensure that your pond functions well and looks beautiful for years to come.

Bonus Question: Find out if they offer maintenance plans to keep your pond in top condition after installation.

4. How Should I Prepare My Property for the Installation?

Preparation is key to a smooth project. Ask your contractor how you can best prepare your property before work begins. They should provide you with guidance on clearing the area, addressing any drainage concerns, and managing access for equipment. Being proactive with preparation ensures that the project stays on schedule and avoids potential issues.

5. What’s the Estimated Timeline and Cost?

Getting clarity on the timeline is crucial. Some contractors might have long lead times, especially during peak seasons, so it’s essential to ask about their current availability and project duration. Ask for a detailed estimate that includes the total project cost, as well as potential unforeseen costs.

Pro Tip: Be wary of contractors who promise quick timelines at suspiciously low costs. Quality work takes time, and price should reflect the materials and labor involved.


Finding the Right Pond Contractor

By asking these important questions, you’ll ensure that your pond installation is in the hands of a professional who can bring your vision to life. At Hoaglandscape, we take pride in designing and installing ponds that perfectly complement your property and lifestyle.

If you’re considering a pond installation, renovation, or expansion, reach out to us today for a free consultation. Visit Hoaglandscape to learn more about how we can help you create a stunning water feature for your outdoor space.